2024 is well underway now, making it the perfect moment for us to share hide.me VPNs Annual Transparency report for 2023. In this report, you can see the number of requests we received for information from different organisations.
Background on our Transparency Report
We now have a decade’s worth of data available in our transparency report. We first started publishing them in 2016, but our data goes back to 2013.
2023 has been all about trust, and making sure people can trust hide.me VPN. That’s how we earned our VTI Trust Seal, passed our independent MASA audit and earned a nice badge for our Android app in the process.
A reminder that we don’t store any logs, so whilst we respond to every request for information we receive. We have no data to hand over.
Let’s have a look at the 2023 Transparency report.
The types of requests we receive
In this transparency report there are three different types of data requests that we receive, these are:
- Illegal activities – This covers the use of our VPN being used for things such as botnets, DDoS, and scams.
- Digital Millennium Copyright Act (DMCA) – This category is about the transmission of copyrighted materials such as movies, TV shows, and music.
- Law enforcement & police requests – These are requests for data specifically from law enforcement and police around the world.
For the record hide.me VPN does NOT provide a service for the commission of criminal acts and illegal activities. It is a direct violation of our Terms of Service, and we are firmly against such practices.
The data
This is a truncated version of our transparency report showing only data from this year. If you would like to see the full report, you can find it here.
Illegal activities
This category represents complaints that are made regarding illegal activities originating from a hide.me VPN IP address. ‘Illegal activities’ includes things such as DDoS attacks, botnets, scams, and spam.
We would like to point out that we do act and reply to every request. But, as we don’t store any logs, we have no data to present when requested.
- Q1 of 2023 – 9 requests received
- Q2 of 2023 – 17 requests received
- Q3 of 2023 – 19 requests received
- Q4 of 2023 – 19 requests received
- Total number of requests received – 64
Digital Millennium Copyright Act (DMCA)
The figures below show the number of DMCA complaints we received in 2021. DMCA complaints normally pertain to our VPN being used for things like the torrenting, sharing, or streaming of copyrighted materials (movies, TV Shows, music etc.).
- Q1 of 2023 – 13623 requests received
- Q2 of 2023 – 11670 requests received
- Q3 of 2023 – 9244 requests received
- Q4 of 2023 – 7950 requests received
- Total number of requests received – 42487
Law enforcement & police requests
These figures show the number of times hide.me VPN received requests for data from law enforcement and police from around the world in 2022. We don’t store any data, so whilst we do respond to every request made, we have nothing to hand over.
- Q1 of 2023 – 2 requests received
- Q2 of 2023 – 2 requests received
- Q3 of 2023 – 5 requests received
- Q4 of 2023 – 5 requests received
- Total number of requests received – 14
Zero-logs, no exceptions
We are a certified zero-log VPN provider, one of the very first to be independently audited. We respond to every request we receive, but zero logs means we have no data to hand over. This is all detailed in our Privacy Policy.
If you have any questions related to our privacy policy or this transparency report, please feel free to contact our 24/7 live chat support or email us at support@hide.me.
We love bringing you this content and hope it helps keep you safe and secure online. Feel free to share it with your friends, too.
Here at hide.me we are all about internet freedom, and we are happy to be in a position to bring that to everyone. That is why we give you a 30-day money-back guarantee on our Premium plan. No questions asked and no logs recorded.
If you have any questions, please feel to contact our 24/7 support team either at support@hide.me or via live chat.
