hide.me Support

hide.me for macOS: Legacy System Extension

Last modified: May 21, 2020

You might have encountered an alert on your macOS computer about a Legacy System Extension signed by “EVENTURE LTD” will no longer be compatible with a future version of macOS.


What Does This Mean?

In 2019, Apple announced that macOS Catalina would be the last macOS to fully support legacy system extensions. Therefore, some system extensions used in an application will no longer be compatible with a future version of a macOS.

This is part of their effort to further modernize the Mac, improve its security, reliability and enable more user-friendly application distribution methods.


How Is It Related To hide.me?

Our app uses a kernel-based network extension system to filter traffic and it will be replaced with a new network extension architecture in the future.


What Should I Do?

At the moment, the current extensions would continue to work without any problems. You can just ignore the alert by clicking on the OK button and you should not get it again.

If you’re still getting the pop-up, click on Open Security Preferences, go to Security & Privacy. Now, follow the steps below.

  1. Click on General Tab.
  2. Click on the Lock icon at the bottom left so you can make the changes. You may also be asked to enter your macOS’ administrative password to confirm.
  3. Choose App Store and Identified developers.
  4. Choose Allow.
macOS's security & Privacy

hide.me team will continue to work with Apple to prepare the necessary changes so our app continues working optimally with the upcoming version of macOS version.


Tips

We would also recommend that you secure your web browser by following the guidelines at the link below:

How To Secure and Increase Privacy Of A Web Browser?


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